Privacy Policy

Privacy Policy

Our top priority is protecting the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded, as well as how we use it. If you have additional questions or require further information about our Privacy Policy, please feel free to contact us. Excellence Power Technology (hereinafter referred to as "we" or "our company") respects and protects user privacy. This policy applies to our website, mobile applications, and related online services, and governs the information shared and/or collected by visitors to our applications. This policy does not apply to any information collected offline or through channels other than this application. You may refuse to provide us with personal data, but in such cases, we may not be able to provide you with services. By providing personal data, you consent to our use of your personal data in accordance with this Privacy Policy. Certain features require the collection of the following device information for identification purposes:
- Device metadata: Operating system version, name, model, brand, and device specifications
- The application used to install your app (e.g., Play Store)
- Device identifiers;
- Device attributes, such as device model and screen size, CPU cores, storage capacity, SDK version, operating system and app version, and app package name; and
- Network information, such as the name of the mobile carrier or ISP, language, time zone, and IP address.

Scope of Application

The personal data collected by our company from you may be used for the following purposes (including but not limited to):

  • Identifying you and any accounts you create
  • Providing services to you
  • Verifying your identity
  • Determining and verifying your eligibility for discounts and promotions on goods and services
  • Allowing our website to store your personal data so you don’t have to re-enter it each time you purchase a product or update an insurance product
  • Processing orders, issuing invoices, and fulfilling orders
  • Designing services tailored to your needs
  • Conducting market research, statistical analysis, and behavioral analysis
  • Performing customer data analysis and analyzing your shopping preferences
  • Designing our website and content to suit your specific preferences
  • Providing customer service to you
  • Handling your complaints and account inquiries, as well as claims and/or litigation involving our company or any third party
  • Preventing and deterring fraud
  • Audit purposes
  • Any other purposes directly related to the original purpose of collecting the personal data

Purpose and Use of Collected Personal Data

You are not required to provide any personal data to browse or use this website and mobile application. When you register to use our services or online content, we collect your personal data to enable us to provide you with services. You may refuse to provide us with personal data, but in such cases, we may not be able to provide you with services. By providing personal data, you consent to our use of your personal data in accordance with this Privacy Policy.

Geolocation

To provide a better user experience, we may access your geolocation information, primarily for the following purposes:
Based on your region, the system will automatically switch to the corresponding language to ensure you can use our services more easily.
Customized features and content: We may provide localized service recommendations, event information, or other relevant content based on your location to enhance your user experience.

Data Processing and Protection

Your geolocation information will only be used for the purposes stated above and will not be shared with third parties or used for ad tracking. You can disable geolocation access at any time in your device settings or app permission management, but some features may be limited as a result.

Scanning Function and Permission Explanation

This app provides scanning functionality (e.g., QR codes, barcode recognition, etc.). To enable this feature, we require access to your device's camera.

How Do We Use Your Camera Permission?

For scanning only: Camera data is only processed when you actively use the scanning feature and will not be stored or uploaded as photos or videos. Local processing: Scanning is typically completed locally on the device. Unless it involves online verification (e.g., scanning for login or payment), images will not be transmitted to the server.

Data Collection and Use

What we do not collect: We will not use the camera to collect facial features, surroundings, or other unrelated information. What may be recorded: If scanning involves online services (e.g., product barcode queries), we may record the scanning result (e.g., barcode number), but such data usually cannot directly identify you. You can disable camera permissions in your device settings at any time. Disabling permissions will prevent you from using the scanning feature but will not affect other services of this app.

Log Files

We follow standard procedures for log files. These files record visitors' usage of the application. The information collected in log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable data. The purpose of this information is for product improvement and debugging.

Children's Privacy Protection

Another priority for us is enhancing protection for children using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities. We do not knowingly collect any personally identifiable information from children under 13. If you believe your child has provided such information on our application, we strongly encourage you to contact us immediately, and we will make every effort to promptly remove such information from our records.

Confidentiality of Personal Data

All personal data collected and held by our company will be treated confidentially. Our company will make every reasonable effort to ensure that all personal data we hold is stored in a secure and safe location. We will do our best to keep all collected personal data confidential. However, please understand that we cannot guarantee the security of data transmission.

Account Termination

Accounts can be terminated via customer service or by self-deletion in the mobile application. Please note that once an account is terminated, all data will be deleted and become invalid. All orders in the account will not be eligible for returns, exchanges, or refunds, and any shopping vouchers or e-coupons in the account will no longer be reactivated or refunded.